Customer Service Representative
Customer Service Representative
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Job Description
Join a passionate remote team that values customer care! As a Customer Service Representative youll support customers solve challenges and make a differenceall from the comfort of home.
Your Mission: Day to DayResponsibilities
- Be the first point of contact providing caring and efficient service for customer inquiries.
- Manage customer moveins moveouts and payment processing for a selfstorage facility ensuring smooth transactions.
- Conduct persuasive phone sales calls to potential customers highlighting the benefits of storage solutions.
- Handle a high volume of inbound/outbound calls emails and chats delivering exceptional service.
- Use active listening to address concerns overcoming obstacles to achieve positive outcomes.
- Maintain accurate customer records in CRM and document all interactions.
- Foster longterm customer relationships supporting the growth of our business.
Your Toolbox: Skills to be Successful
- 2 years in customer service sales or call center environments.
- Strong communication skills and the ability to connect with people from diverse backgrounds.
- Detailoriented with excellent organizational skills and multitasking abilities.
- Critical problemsolver with a knack for finding solutions.
- Ability to work flexibly including weekends with a schedule provided 2 weeks in advance.
- Based in Argentina with the ability to work remotely.
Your Perks: Whats in it for you
- Working completely remote
- Location independence
- 15 Paid leave days
- Quarterly bonus
- Yearly salary increase policy (based on performance)
- Longterm position with the opportunity to grow in a stable and growing Agency
- Great opportunity to grow
- Youll be joining a highlevel and fastpaced team
Why Adaptive Teams
At Adaptive Teams we dont just fill positions we create pathways to success. Whether youre a seasoned pro or just starting out were here to help you grow innovate and make an impact. If youre looking for exciting opportunities and a team thats as passionate as you are this is the place to be.
What to Expect from Our Application Process
Once you apply youll receive an email guiding you through the next steps including an assessment tailored to the role. Be sure to check your inbox (and your spam folder just in case) for further instructions.
We understand your time is valuable so we strive to keep the entire process under 60 minutes whenever possible though some roles may require a slightly longer time investment.
Once selected youll have the chance to schedule an interview with our team. We aim to make the process as smooth and transparent as possible so youll always know where you stand.
Employment Type
Full Time
