Overview:
Tekwissen the group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is the worlds largest intimates specialty retailer offering a wide assortment of modern fashioninspired collections including signature bras panties lingerie casual sleepwear swim and athleisure as well as awardwinning prestige fragrances and body care.
Job Title: Data Center Analyst IT Operations
Location: Reynoldsburg OH 43068
Duration: 5 Months
Job Type: Contract
Work Type: Onsite
JOB DESCRIPTION
Initiatives:
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Become proficient with data center operations (all campuses and sites) including room layouts MDFs/IDFs UPS & NonUPS power ability to identify all breakers on each substation batteries AC units and generators fire and preaction systems VESDA advanced smoke detection system Site Scan/Alber and vendor Interactions.
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Proactive walkthroughs including routine physical inspection of rooms and generators of DC1 DC2 and DC3DC6 with annual walkthroughs of DC4 DC5 DC7and DC8.
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Accountable for daily datacenter health checks
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Learn how to proper handling of infrastructure issues as they arise in coordination with infrastructure teams and vendors as appropriate
Success Criteria:
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Completion of a walk thru of infrastructure rooms showing knowledge and proficiency.
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Datacenter maintenance and issue resolution activities are handled quickly efficiently and proactively where possible avoiding selfinflicted issues due to failure to maintain/react.
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Objective: Performance Daily Batch Schedule
Initiatives:
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Maintain Daily Batch Scheduling
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Be able to use controlM to maintain and complete the daily and nightly batch stream.
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Coordinate exceptions and critical activities outside of normal processes.
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Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.
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Objective: Management of Monitoring Physical Security and Data Center Policies
Initiatives:
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Maintain datacentre physical security and policies.
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Coordinate the execution of the Rapid Response process
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Coordinate exceptions and critical activities outside of normal processes.
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Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.
Success Criteria:
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Zero datacentre physical security or policy breaches.
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Help with the execution of RR calls documentation of RR information.
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Provide holistic status of operational performance at any time doing their shift.
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Demonstrate knowledge and understanding of all available monitoring.
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Successful knowledge and reporting of all Sev1 events and Disruption and Recap report activities for leadership.
Objective: Communication
Initiatives:
Success Criteria:
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Participate in the Daily Briefing call and postcall discussions.
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Demonstrate understanding of the issues discussed on the Daily Briefing call by being able to provide the impact to the business stores etc.
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Clearly and accurately document information for the Daily Briefing call before the start of the next shift.
Communication
TekWissen Group is an equal opportunity employer supporting workforce diversity.