Customer Service Administrator
Customer Service Administrator
Posted on :
20-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Below client is a Britishowned education publishing and assessment service to schools and corporations as well for students directly. Company owns educational media brands including Addison Wesley Peachpit Prentice Hall eCollege Longman Scott Foresman and others.
Job Title: Customer Service Administrator
Location: Hadley MA 01035
Duration: 5 Months
Job Type: Contract
Work Type: Remote
Job Description:
- Handles customer service inquiries and problems via the telephone recording consistent problem areas.
- May respond to email inquiries.
- Customer service is the primary function but may include minimal selling or promotion of products or services.
- Calls are predominantly routine but may require deviation from standard screens scripts and procedures.
- Uses computerized system for tracking information gathering and/or troubleshooting.
- Requires general knowledge of the organization products and or services.
- May assess needs and suggest/promote alternative products or services.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
