Data Centre Operations Lead

Job Title: Data Centre Operations Lead

Location: Princeton NJ Onsite from day1

Duration: 6 months

In this role you will be responsible for oversee and optimize our data center operations. The ideal candidate will have extensive experience in managing data center infrastructure ensuring high availability and driving continuous improvement in operational efficiency. This role involves managing a team of data center technicians and engineers coordinating with other IT departments and implementing best practices to maintain and improve data center infrastructure.

Responsibilities

Lead the data center operations team providing guidance training and support to ensure high performance and operational excellence. Act as the primary point of contact for all data centerrelated issues and escalations.

Oversee the daily operations of data center facilities ensuring high availability and reliability of all systems.

Manage data center infrastructure including servers storage networking equipment and power/cooling systems.

Ensure adherence to operational standards and best practices.

Lead mentor and manage a team of data center technicians and engineers.

Provide guidance and support for professional development and performance improvement.

Coordinate and manage the teams daily activities ensuring alignment with organizational goals and priorities.

Lead the response to data center incidents ensuring timely resolution and minimal impact on business operations.

Perform root cause analysis and implement preventive measures to avoid recurrence of issues.

Develop and maintain incident management processes and procedures.

Plan and oversee scheduled maintenance and upgrades of data center infrastructure.

Ensure that all hardware and software components are uptodate and functioning optimally.

Coordinate with vendors and service providers for maintenance and support activities.

Monitor and analyze data center resource usage ensuring efficient utilization and avoiding overprovisioning.

Conduct capacity planning to support future growth and demand.

Implement optimization strategies to enhance performance and reduce operational costs.

Ensure data center infrastructure adheres to security policies standards and best practices.

Implement and maintain security controls to protect data and systems.

Ensure compliance with regulatory requirements and industry standards (e.g. ISO 27001 HIPAA).

Develop and implement disaster recovery and business continuity plans for data center operations.

Ensure regular testing and validation of disaster recovery procedures.

Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.

Work closely with other IT teams business units and stakeholders to understand requirements and deliver solutions that meet their needs.

Collaborate with vendors and service providers to evaluate and integrate new technologies and services.

Communicate effectively with stakeholders providing regular updates on data center operations and performance.

Maintain comprehensive documentation of data center infrastructure configurations processes and procedures.

Generate regular reports on data center performance incidents and operational metrics.

Ensure documentation is uptodate and accessible to relevant stakeholders.

Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelors degree in Computer Science Information Technology Electrical Engineering or a related field. Advanced degrees or relevant professional training are a plus.

Minimum 10 years of experience in data center operations with at least 5 years in a leadership or senior technical role.

Extensive experience in data center operations with a proven track record of managing largescale data center environments.

Strong leadership and team management skills with the ability to motivate and develop a highperforming operations team.

Indepth knowledge of data center infrastructure including servers storage networking power and cooling systems.

Excellent problemsolving and analytical skills with the ability to diagnose and resolve complex technical issues.

Experience with incident and problem management change management and capacity planning.

Strong understanding of compliance security and regulatory requirements related to data center operations.

Effective communication and interpersonal skills with the ability to interact with stakeholders at all levels.

Experience in vendor management and contract negotiations.

A proactive approach to continuous improvement and innovation in data center operations.

Preferred Qualifications/ Skills

Relevant certifications such as Certified Data Center Management Professional (CDCMP) Data Center Certified Associate (DCCA) or equivalent certifications are highly desirable.

Experience with ITIL or other IT service management frameworks.

Familiarity with cloud computing and hybrid data center environments.

Excellent communication and collaboration skills with the ability to effectively interact with technical and nontechnical stakeholders at all levels of the organization.

Strong analytical and problemsolving skills with the ability to identify root causes of issues and implement effective solutions in a timely manner.

Proven ability to work independently as well as part of a team with a proactive and selfmotivated attitude towards achieving project goals.