Sr Director Production Operations SASE Access SDWAN Cloud FW
Sr Director Production Operations SASE Access SDWAN Cloud FW
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1 Vacancy
Job Description
Your Career
Were looking for a Technical SRE Leader that has experience supporting largescale distributed systems. Technology stack includes networking compute and storage services on GCP AWS Azure OCI & Onprem routing protocols like BGP and OSPF Terraform & Helm open source databases like Kafka InfluxDB MongoDB Cassandra Spark and others. Should be extremely familiar with GCP and/or AWS/Azure and have an automation first mindset to operations monitoring alerting and remediation.
As a SRE Technical Leader you will be responsible for the overall health of our product services for SASE as well as CLoudNGFW managed services and their SRE operations teams. You will be expected to lead an experienced team of SREs to ensure that the networking and security service is functioning well and meeting the SLAs (5 9 for SASE Infra Service & 49 for CNGFW). You will be required to work closely with the Product development QA and Technical Support teams and support service integration with internally developed cloud delivered security services as well as joint operations with PANW IT as an internal Service Providers and External partners such as Cloud Service Providers. The candidate must be a selfstarter and possess very good analytical skills. Must possess the ability to work in an agile environment with minimum guidance. Passion for security and prior experience working at or closely with SPs and Cloud Service Providers to deliver cloud services is a major plus.
Your Impact
- Design develop and implement highly scalable software features on our nextgeneration connectivity & security platform as part of our Prisma Access & CNGFW services
- Ability to lead seamlessly thru all Customer environments such as Commercial Federal as well as other Sovereign cloud services
- Work with different development and quality assurances groups to achieve the best operational outcomes (toil free & easy to support along with being a great customer experience)
- Suggest and implement improvements to the development process
- Work with SRE and the Technical Support teams to troubleshoot customer issues
- Interview mentor and coach new team members
Qualifications :
Your Experience
- Leader responsible for a multiregion follow the sun SRE function for Prisma SASE & CNGFW Production Operations with an SRE team
- Handson Experience in running Operations/SRE function
- Experience setting strategy multiyear execution roadmap & metrics for SRE/Ops
- Experience in ITIL Service Management Processes (ex: Incident Management Change Management Alert management)
- Experience Defining Monitoring & Tracking SLOs for infrastructure & the service components.
- Experience managing large scale infrastructures
- Experience on 3rd party Industry tools for Ops ( some examples Product/Infra Tools Visibility tools Tools for Oncall/Onduty coordination Alerting tools such as stackstrom sensu datadog etc)
- Closely Partner with Support Product Marketing and Sales organization to execute the initiative
- 5 years of managing an operations team for a fastpaced product
- Experience with managing remote and geographically distributed teams
- Knowledgeable in distributed systems and redundancy / highavailability and performance optimizations
- Experience with one or more configuration management software Ansible Salt or Puppet
- Experience with cloudbased deployments (GCP or AWS experience preferred)
- Experience with monitoring tools
- Experience with backup strategies and Disaster Recovery
- Familiar with security and risk mitigation (authentication encryption anomaly detection) for a cloudbased environment
- Familiar with compliance regimes (SOC2 ISO etc.).
- Familiarity with Federal Regulations & Compliance (FedRamp IL2 to IL5)
- Familiar with Vendor management (equipment licensing etc.)
- Bachelors degree in Computer Science or equivalent or equivalent military experience
- Must be a US Citizen so as to lead Federal High & IL5 environments
Additional Information :
The Team
Our engineering team is at the core of our products connected directly to the mission of preventing cyberattacks. We are constantly innovating challenging the way we and the industry think about cybersecurity. Our engineers dont shy away from building products to solve problems no one has pursued before.
We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity excited by the prospect of a challenge and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $253000 $346500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
#LITD1
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
