Legal Receptionist Switchboard
Legal Receptionist Switchboard
Posted on :
21-10-2024
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Job Description
Summary:
The Legal Receptionist will be stationed at the main reception area responsible for answering phones and welcoming guests. The ideal candidate should have prior experience in a reception or customer service role with a pleasant and professional demeanor. This position does not typically involve lifting though assistance is available if needed.
Shift:
Monday to Friday 9:00 AM to 6:00 PM
Job Type:
TemptoPermanent Engagement
Requirements:
- A high school diploma is required
- Two years of relevant business experience preferred with a strong preference for administrative roles in a law firm or legal environment
- Associates or Bachelors degree preferred
- Proficiency in MS Office Suite especially Word Excel and PowerPoint
- Excellent customer service skills and attention to detail
- Ability to manage multiple tasks at once
- Strong organizational and communication skills
- Proactive and adaptable attitude
Responsibilities:
- Deliver exceptional customer service within a legal environment
- Greet visitors and employees with professionalism and a welcoming attitude
- Schedule and prepare meeting rooms with necessary supplies and technology for client meetings
- Answer and direct incoming calls following firm protocol and maintaining a high level of professionalism
- Assist with light clerical duties such as document preparation filing scheduling appointments and managing calendars
- Draft and format legal documents and correspondence as needed
- Maintain an organized workspace and perform light housekeeping duties
- Build relationships with clients and firm employees understanding key personnel and firm culture
- Maintain proper visitor and guest security protocols
- Track the whereabouts of attorneys and staff to manage calls and visitor inquiries effectively
- Serve as a concierge for guests providing local information about restaurants coffee shops and other amenities
- Ensure the lobby maintains a professional appearance
- Order and organize office supplies and perform light hospitality duties (e.g. preparing coffee ordering food)
- Engage in community service events or firm initiatives as required
- Perform other duties as assigned
Remote Work :
No
Employment Type
Full Time
Key Skills
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