drjobs Looking For PhoneLive ChatEmail Remote Based Customer Service Agents

Looking For PhoneLive ChatEmail Remote Based Customer Service Agents

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Job Location drjobs

Raleigh, NC - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Company Overview:

ValuedHR Business Services LLC is a leading provider of human resources solutions for businesses of all sizes. Our goal is to help companies streamline their HR processes and improve their overall efficiency. We are currently seeking highly motivated and customerfocused individuals to join our team as Remote Customer Service Agents.

Job Overview:

As a Remote Customer Service Agent you will be responsible for providing exceptional customer service to our clients through phone live chat and email communication channels. Your primary focus will be to assist our clients with any inquiries or concerns they may have regarding our services. This is a freelance position allowing you to work from the comfort of your own home.

Key Responsibilities:

Respond to customer inquiries and provide accurate information about our services

Assist customers with any technical issues they may encounter

Process customer orders and payments

Maintain a high level of customer satisfaction by resolving any issues or complaints in a timely and professional manner

Collaborate with team members to ensure a seamless customer experience

Keep detailed records of customer interactions and transactions

Proactively identify opportunities to improve the customer experience and provide feedback to the team

Qualifications:

Minimum of 1 year experience in a customer service role

Excellent communication skills both verbal and written

Ability to multitask and prioritize in a fastpaced environment

Strong problemsolving skills and attention to detail

Proficient in Microsoft Office and basic computer skills

Availability to work flexible hours including evenings and weekends

Previous experience in a remote or freelance role is a plus

Why Work With Us:

Flexible work schedule and the ability to work from home

Opportunity for growth and development within the company

Supportive and collaborative team environment

Chance to work with a diverse range of clients and industries

If you are a selfmotivated individual with a passion for providing exceptional customer service we want to hear from you! Join our team at ValuedHR Business Services LLC and help us make a positive impact on businesses around the world.

Remote Work :

No

Employment Type

Full Time

Company Industry

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