Title: Senior Business Analyst (ServiceNow APM Module)
Location(s): Frisco TX Kansas City MO Atlanta GA
Duration: 6 Months
Description:
1. Facilitate workshops with Client stakeholders (Dev Architect and Product/Process Owners) to gather detailed requirements for application rationalization ensuring that all business technology and cost perspectives are captured in the APM solution.
2. Collaborate with technical teams on APM architecture and solution design. Ensure that business requirements are translated into functional specifications for ServiceNow APM implementation.(Requires handson experience of ServiceNow APM Module)
3. Conduct data analysis and portfolio assessments providing insights on application cost risk and business fit to guide decisionmaking in the rationalization process. Experience in creating dashboards/reports in ServiceNow and user stories for development.
Certifications : ServiceNow Certified System Administrator (Mandatory) Additional CIS(Certified implementation Specialist) APM or other CIS certifications.
Notes:
Prefer candidates local to one of the above locations.
Hybrid role requiring 3 days onsite for local candidates.
Fully remote option will be considered for exceptional candidates but some travel may be involved.