Virtual Assistant
Virtual Assistant
Posted on :
19-10-2024
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Job Description
7 Virtual Assistant Services is seeking a talented and dedicated individual to join our team as a Virtual Assistant (Preferred AirBNB Virtual Assistant). The ideal candidate should be based in Chennai and willing to work from our office.
Responsibilities:
- Support the team with administrative tasks such as scheduling data entry and email management
- Conduct research and analysis on a variety of topics
- Assist in the preparation of reports presentations and other documents
- Participate in team meetings and contribute to discussions and brainstorming sessions
- Handle phone calls and respond to inquiries from clients and partners
- Maintain accurate and uptodate records and files
- Communicate with guests and hosts via Airbnb messaging platform and phone to address inquiries concerns and special requests
- Manage booking calendars including scheduling and coordinating checkins and checkouts cleaning services and repairs/maintenance
- Ensure accurate and uptodate listing information including pricing availability and property details
- Handle payments refunds and cancellations according to Airbnb policies and guidelines
- Monitor and respond to reviews and ratings and take proactive steps to improve guest satisfaction and property performance
- Identify and resolve issues related to guest experience property management and Airbnb platform usage
- Stay uptodate with Airbnb policies regulations and best practices and implement changes as needed
Requirements:
- Bachelors degree in any field
- Excellent written and verbal communication skills in English
- Proficient in Microsoft Office Suite (Word Excel PowerPoint)
- Strong attention to detail and ability to multitask
- Ability to work independently as well as part of a team
- Prior experience as a virtual assistant or in a similar role is a plus
- Must be able to work from our Chennai office
NOTE:
1. Night Shift: 8:00 PM to 5:00 AM IST
2. Work from Office
3. Freshers are welcome
Employment Type
Full Time
Key Skills
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