WHAT YOU WILL BE DOING:
- Support Cluster General Manager in leading the operations of Hotel to achieve customer (guests employees corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
- Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract train retain & coach Leadership team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operation.
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Strong process orientation;
- Strong Leadership abilities and organizational skills;
- Entrepreneurial thinks out of the box;
- Outstanding PR and social integration skills to develop strong customer relations
- Able to drive change and look for operational efficiencies/synergies across the network
- Gogetter; comfortable taking ownership of projects and expanding scope of responsibilities.
- 10 years industry experience with minimum 2 years of experience in similar role.
- Strong Operational background will be an added advantage
- Proven track record in making the hotel operation profitable
- Local Indian National
Remote Work :
No
Employment Type :
Fulltime