Director of Operation - Gim c Vn hnh
Director of Operation - Gim c Vn hnh
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Job Description
Plan and manage the overall operations of the hotel to achieve customer (guests employees corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
Develop and implement operational strategies that align with the resorts overall objectives and brand standards.
Manage performance issues that arise within the operational departments. Train develop coach and counsel conduct performance evaluations and resolve problems of departmental team members and managers.
Drive Key Performance Objectives ( KPIs )
Reporting to the General Manager
Qualifications :
Minimum 3 years of operational management experience with strong F&B background OR at least 1 years of experience in a similar capacity
Proven track record of success in achieving operational excellence and financial targets.
Excellent in Guest complain handling
Indepth knowledge of hotel operations.
Strong leadership skills
Attention to detail
Hands on and strong engagement with employees and guests
Coaching and training skills
Fluent in English communications
Well groomed and representative
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
