Fairmont Mumbai is seeking a dynamic and detailoriented F&B Administrative Assistant to join our Food & Beverage team. The F&B Administrative Assistant will provide crucial support to the Food & Beverage department by managing administrative tasks efficiently and ensuring smooth operations. The ideal candidate will possess exceptional organizational skills strong communication abilities and a passion for delivering exceptional service.
Key Responsibilities:
Administrative Support:
- Assist in the daily administrative tasks of the Food & Beverage department including but not limited to filing data entry and maintaining records.
- Manage correspondence emails and phone calls efficiently ensuring timely responses and proper documentation.
- Coordinate meetings appointments and reservations for F&B management and staff.
Documentation and Reporting:
- Prepare and maintain accurate reports spreadsheets and presentations as required by the F&B management team.
- Assist in compiling data and information for budget planning inventory management and other F&B operational needs.
- Ensure all documentation is organized uptodate and easily accessible.
Event Coordination:
- Support the coordination and execution of F&B events including meetings conferences and special occasions.
- Assist in liaising with clients vendors and internal departments to ensure all event requirements are met.
- Provide onsite support during events as needed ensuring smooth operations and guest satisfaction.
Communication and Collaboration:
- Act as a liaison between the F&B department and other hotel departments to facilitate effective communication and collaboration.
- Communicate effectively with internal teams to ensure all F&Brelated tasks and requests are addressed promptly and accurately.
- Foster a positive working environment by maintaining open communication and providing support to colleagues as needed.
Compliance and Quality Assurance:
- Ensure compliance with hotel policies procedures and standards particularly regarding F&B operations.
- Assist in conducting regular quality assurance checks to uphold service standards and guest satisfaction.
- Identify areas for improvement and suggest solutions to enhance efficiency and effectiveness within the F&B department.
Qualifications :
- Diploma in Hospitality Management preferred.
- Proven experience in administrative support roles preferably within the hospitality industry.
- Strong proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) and other relevant software applications.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Exceptional attention to detail and accuracy in data management and documentation.
- Excellent communication and interpersonal skills with the ability to interact effectively with diverse stakeholders.
- Ability to work independently with minimal supervision and as part of a team in a fastpaced environment.
- Flexibility to adapt to changing priorities and willingness to take on new challenges.
- Prior experience in food and beverage operations or event coordination is an asset.
Remote Work :
No
Employment Type :
Fulltime