Reservations Associate
Reservations Associate
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Primary Responsibilities
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively while maximizing revenue.
People Management
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
Financial Management
- Identify optimal cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
Operational Management
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
Qualifications :
Knowledge and Experience
- Bachelors Degree from a reputable hospitality school
- Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Competencies
- Ability to accept responsibility;
- Selfconfidence motivation drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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