Assistant Restaurant Manager Jaan
Assistant Restaurant Manager Jaan
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Assistant Manager Jaan
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below but not limited to these:
- Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
- Monitor the reservation status and communicate with culinary team
- Plan and control manning to meet business needs and according to budget
- Check the appearance orderliness cleanliness and setup of the outlet and its related areas and be ready before 10 minutes of the commence of each meal period
- Control outsource labour supply casual labour and overtime
- Communicate with team during daily briefings and conduct monthly department meetings
- Ensure and conduct regular training and retraining when needed
- Maintain service standards and procedures for the outlet and to ensure that they are achieved and followed by
- Ensure hygiene and food safety compliance in the outlet and related areas
- Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
- Lead a Heartist approach to guest experience/service with the F&B team
- Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
- Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
- Focus on the dining experience for LCAH members
- Implement monitor train and maintain control measures to impact food costs beverage costs labour costs and operating supply costs for the outlet and to be in line of budget
- Plan implement and measure profit enhancement programmes constantly in the areas of menu engineering profit contribution revenue generation productivity pricing and costing for products used in the outlet
- Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
- Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
- Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
- Recruit develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
- Support the F&B team to be consistent in service use a collaborative enabling leadership style have regular team meeting
- Drive consistent service and process improvement be entrepreneurial
- Use the performance review process to identify and develop talent for growth management performance issues using a coaching styles
- Interface the needs/requirements of other departments with the F&B Service : Laundry Property Maintenance Sales & Marketing Engineering Front Office Security Finance T&C and Culinary
- Provide a level of Safety & Security for all colleagues
- Develop own knowledge and skills to grow as a business partner and leader.
Qualifications :
Qualifications:
- Minimum 2 years in F&B restaurant management position
- Experience in similar size/style of 5* hotel
- Leadership / People management
- Good interpersonal and communication skills
- Able to work under pressure and independently
- Good interpersonal skills with ability to communicate with guests and all levels of employees
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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