Reservations Group Sales Agent
Reservations Group Sales Agent
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- Responsible for assistance with managing group bookings of 10 rooms or more that do not require catering (with the exception of breakfast and group dinner booking).
- Preparation of group information sheets (group movements) and briefing of Hotel stakeholder prior to arrival of group.
- Manage group payments cancellations rooming lists terms and conditions.
- Maintains control of guest history and report to the Group Reservations Executive and Reservations Manager
- Ensures a clear line of communication with other departments for special requests or other reservationrelated matters.
- Assisting FIT Reservations team to ensure all Reservations check list accurately actioned within the same working days
- Assisting FIT Reservations team to answer all call promptly using specific greeting for hotels
- Assisting FIT Reservations team to process and input FIT and corporate reservations following hotel policy.
Qualifications :
- Previous experience in hotel reservations preferably in a luxury hospitality environment.
- Strong organizational and multitasking abilities with a keen eye for detail.
- Ability to thrive in a fastpaced teamoriented environment while maintaining a positive attitude.
- Proficiency in Hotel PMS systems such as Opera and Opera Cloud are favourable.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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