Butler
A butler provides personalized service to guests ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs handling requests and delivering highquality service that exceeds expectations.
- Provide personalized services such as inroom dining coordinating spa services making restaurant reservations and other requests.
- Handle special requests and arrangements including surprise amenities romantic setups and personalized itineraries.
- Coordinate with other departments to ensure seamless service during events.
- Provide butler service during events ensuring guests needs are met.
- Serve meals and beverages in guest rooms or private dining areas.
- Maintain knowledge of the hotels menu and wine list to offer recommendations.
- Handle room service orders and ensure timely delivery.
- Assist with booking tickets making reservations and other concierge services.
- Create and update guest profiles to ensure personalized service.
- Anticipate and fulfill guests needs and preferences.
Qualifications :
- Previous experience as a butler or in a similar role in a luxury hotel.
- A degree or diploma in hospitality management or a related field is preferred.
- Exceptional interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- High level of discretion and professionalism.
- Attention to detail and ability to anticipate guest needs.
- Multilingual abilities are a plus.
Remote Work :
No
Employment Type :
Fulltime