Team Leader - Food Beverage
Team Leader - Food Beverage
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Organizes the work and number of personnel according to level of activity.
Shares the responsibility for meeting the departments targets with his/her superior.
Takes part in inventories and manages stocks under his/her responsibility.
Analyses results and implements corrective actions as necessary.
- KEY OPERATIONAL RESPONSIBILITIES
Financial
- Assist F&B management with achieving financial targets
- Supervises the teams sales attributes
- Offers suggestions and advice to guests regarding the different services available
- Is in charge of organizing the F&B point of sale/outlet for operations as per the Hotel Standards
- Increases revenue for the point of sale through additional sales techniques
- Helps the point of sale attain profitable results
- Helps increase guest loyalty through quality of service
Operational
- Behaves and acts (as a manager) in an exemplary fashion embodying the brand mindset.
- Helps employees improve their skills and provide support for career development.
- Manages the team on shift basis.
- Ensures guest satisfaction quality and high standards of service for customers.
Team Management
- Evolves working methods in line with brand philosophy
- Respects labor laws particularly when preparing work schedules
- Integrates trains and manages personnel
- Ensures his/her staff are well presented (clothing personal hygiene etc.)
- Ensures smooth coordination between the different departments (Restaurants kitchens bars lobby etc.)
General Duty
- Is attentive to guests requests and meets them
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards
- Respects the instructions and safety guidelines for the equipment/s used
- Respects the hotels commitments to the Environment Charter (saving energy recycling sorting waste etc.)
- Comply with hotel security fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
Inter Personnel Traits
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Resilience
Qualifications :
- Degree /Diploma in Hotel Management
- Relevant experience in F&B and supervising a team
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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