Executive Floor Supervisor - Gim st l tn tng cao cp
Executive Floor Supervisor - Gim st l tn tng cao cp
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- Grow and motivate team members through capability development.
- Work closely with the Restaurant and Kitchen departments to prepare food and drinks for the Executive Floor dining room. Make sure food is always ready before serving time every day.
- Understand thoroughly and adhere to the Hotels policies and procedure which include credit policies and cash handling responsibility.
- Check receive and handover the accuracy of the cash float guest VAT invoice miscellaneous vouchers. To sign for it in the control book and fully responsible for it during the shift.
- Ensure daily posting of F&B bills telephone bills business center bills etc. are posted into the Front Office computer system.
- Greets all the guests in the courteous and friendly manner.
- Assigns rooms for arriving guests. Special attention is given to Accor Members VIP guests repeat guest with special request.
- Extend a personal service to the guests and assist them in all their requirements.
- Ensure all check out guest folio and accounts copies are accompanied by supporting documents bills invoices etc.
- Receive and hold in safe custody all cash payments made by guests till the account is rendered.
- Ensure that all Executive guest information and billing instructions received from reception/reservation are completed.
- Maintain complete knowledge of all food & beverage services outlets and hotel services/features.
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Perform other reasonable duties assigned by the Management of the Hotel
Qualifications :
- Diploma in Tourism/Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading writing and oral proficiency in English language. Fluently Vietnamese
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Must be wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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