Head Chef Ibis Mumbai CST Road - Kalina
Head Chef Ibis Mumbai CST Road - Kalina
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Administration
- Ensures that culinary activities are aligned with the respective Corporate Strategy and that the Hotel Actions have been implemented where appropriate.
- Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.
Guest Service
- Ensures that all guestcontact culinary employees deliver the brand promise and provide exceptional guest service at all times.
- Ensures that all culinary employees also provide excellent service to internal customers in other departments as appropriate.
- Spends time in culinary areas observing employeeguest/employeeinternal customer interactions working through Heads of Department to coach employees as necessary.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
Financial
- Maximises employee productivity through the use of multiskilling multitasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- Works with the Director Guest Services to ensure that each profit centre (e.g. Outlet Banquets) operates in line with maximising profit while delivering on the brand promise.
- Works with the Director of Food and Beverage to ensure that each cost centre (e.g. Stewarding Commissary Pastry) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
Financial (continued)
- Assists in the preparation of the Annual Business Plan for Food and Beverage.
- Strategically analyses business performance to facilitate accurate and meaningful forecasting involving the respective Heads of Department as appropriate.
- Proactively manages costs based on key performance indicators working through the respective Heads of Department as appropriate.
- Ensures that all hotel company and local rules policies and regulations relating to financial record keeping money handling and licensing are adhered to including the timely and accurate reporting of financial information.
- Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
- Assists with the input of product specifications recipes and other data as required supporting the smooth operation of Materials Management and Cost Audit functions.
Marketing
- Assists the Director of Guest Services in the preparation utilisation and update an Annual Marketing Plan broken down as necessary by department.
- Looks for Marketing and Public Relations opportunities to increase awareness and ultimately business.
Operational
- Ensures that all company minimum brand standards have been implemented and that optional brand standards have been implemented where appropriate.
- Monitors all operations especially during peak business periods working through the respective Head of Department to make adjustments where necessary.
Encourages heartist to be creative and innovative challenging and recognizing them for their contribution to the success of the operation
Qualifications :
- 5 years experience in similar role.
- BHM graduate or equivalent
- Preopening experience will be added advantage
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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