Venue Manager
Venue Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Venue Manager is responsible for overseeing all aspects of the Venue operations within the hotel including team management guest service financial performance and adherence to health and safety standards. This role requires a strong leader with excellent organisational skills a passion for hospitality and a commitment to delivering highquality dining experiences.
- Oversee the setup execution and breakdown of FOH ensuring all logistics are handled smoothly.
- Oversee the booking process with the Host team coordinating with internal departments such as catering housekeeping and audiovisual to ensure seamless service delivery.
- Exceed guests expectation by delivering personalised and professional service to clients and guests.
- Address any issues or concerns promptly and effectively ensuring a positive event experience.
- Gather feedback from clients and guests to continuously improve event services and offerings.
- Develop and implement a comprehensive event strategy that aligns with the hotels brand and business goals.
- Identify and establish partnerships with local vendors suppliers and event planners to enhance service offerings.
- Manage daily restaurant operations including opening and closing procedures.
- Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation.
- Monitor financial performance analysing reports to track revenue costs and profitability in tight collaboration with the Hotels F&B Management.
- Recruit train lead and support the FOH Team Members fostering a culture of excellence and collaboration.
Qualifications :
- Proven experience in restaurant management with a strong track record in a similar role.
- Excellent organisational and project management skills with the ability to manage multiple events simultaneously.
- Strong leadership and team management abilities with a passion for developing and motivating staff.
- Outstanding communication and interpersonal skills with a focus on delivering exceptional Guests experience.
- Proficiency in Restaurant management software and tools such as SevenRooms and Micros Simphony as well as standard Microsoft Office applications.
- Ability to work effectively in a fastpaced preopening environment adapting to evolving needs and challenges.
- Relevant qualifications such as Queensland RMLV/RSA and First Aid is desirable.
- Must have Full Australian Working Rights.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
