Assistant Housekeeping Manager

The Assistant Manager Housekeeping works closely with the operation to ensure that all daytoday assignments are completed in a timely manner. The Assistant Manager supports management with administrative tasks to include but not limited to: payroll scheduling corrective action discussions and performance evaluations. The Assistant Manager directly manages all housekeeping supervisors and directly assists them as needed.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices.*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) Coverage is available for your ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Dont just live in the moment own your moment with 15 paid holiday/personal days per year 10 days of paid vacation that begin accruing immediately*
• Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences. 
• We go the extra mile by offering 50% discounts at hotel restaurants 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties Friends & Family rates (5000 hotels worldwide)*
• Complimentary meals in our employee dining facility

What you will be doing: 

• Directly manage the daytoday operation ensuring room readiness and stepping in to assist where needed. 
• Work with housekeeping coordinators to ensure the timely completion of all administrative duties daily payroll edits track vacation and sick time for all colleagues.
• Maintain daily reports and incentive pay.
• Ensure that all orientation and new hire documents are completed in a timely manner.
• Support the onboarding of new colleagues through training and frequent followup.
• Conduct daily audits (LQA)
• Operate and oversee all opening and closing procedures.
• Assist coordinators with maintaining inventory and submitting POs.
• Assist supervisors with room inspections and walking room statuses.
• Work closely with the public area team to ensure all areas throughout the hotel are well kept and presentable.
• Complete daily Public Area Checklist and action areas of concern. 
• Inspect VIP rooms and Show Rooms.
• Assist with guest resolution and satisfaction.
• Familiarity with managing/supervising union colleagues.
• Support housekeeping operation as PM Manager.
• Occasionally work with overnight team to ensure quality work.
• Assist Director & Assistant Director with coaching and disciplinary discussions.
• Other duties as assigned by Director & Assistant Director of Housekeeping.

Qualifications :

Your experience and skills include:

• Must be able to work well under pressure in a fast passed and constantly changing environment.
• Highly organized career and result oriented with the ability to be flexible with hours days of assignment and additional duties.

Remote Work :

No

Employment Type :

Fulltime