Assistant Resident Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Consistently offer professional friendly and engaging service
- Support the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are followed
- Manage and coordinate all group and individual reservations
- Maintain close liaison with the Sales Conference and Accounting teams
- Produce daily weekly monthly and quarterly reports as required
- Attend preconvention meetings and revenue management meetings as required
- Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
- Conduct regularly scheduled departmental meeting
- Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
- Balance operational administrative and Colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications :
- Bachelor Degree / Professional Qualification.
- 3 years revenue and yield experience in the hospitality industry
- Sound knowledge in Microsoft Office applications.
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local markets as well as local competitors and events.
- Excellent analytical skills and knowledge in revenue management techniques
- Ability to successfully function in a fastpaced deadlinedriven environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- ASC 606
- Hotel Experience
- Hospitality Experience
- GAAP
- Accounting
- Revenue Management
- Pricing
- Analysis Skills
- Salesforce
- SOX
- ERP Systems
- NetSuite
