Duty Manager
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Salary Not Disclosed
1 Vacancy
Job Description
1.Checks cleanliness of lobby and public areas lights and as well as front office staff in
proper and orderly appearance and behavior. Greet the VIP guests of the hotel. As
directed by the Front office Manager Performs special services for VIP Guests.
2 Checks on registration cards of arriving guests and ensures all information should be
filled on each cards either by Guest Relation Officers or the guests. Assist in VIPs arrival
departure in absence of guest relation officers.
3 Assists in sending guest messages or faxes.
4 Gives the instructions to the Night Reception during the high occupancy periods
regarding: walkin guests and release room blocked because of no shows. Assists in handling room lock problems.
5. Prepares and checks for VIPs arrival and escorts guests to rooms.
6. Operates the front office computer system in order to assist front office attendants.
7. Checks group department fit and ensure switchboard makes appropriate wake up calls.
8. Handles guest complaints and other related problems and reports on the Assistant
Managers log book.
9. Assists reception business center cashier concierge and bell captain during they are
busy.
10. To predict that all activities and to be purchased all equipment and belongings may create
disease for the environment to join all activities which is organized to protect biological
diversity and shares the responsibilities shares the individual responsibilities in order to
increase environment knowledge and to carry on necessary trainings. To provide
minimum consumption currently used all stuffs and equipment (paper printed out etc.).
11. To implement necessary warnings and departmental trainings in order to save energy
inside the facility. To carry on implementing decisions which were taken for saving
energy. To predict effects of environment and efficiency of energy on purchased
equipment.
12. To implement his responsibilities in order to eliminate and collect waste in a proper
way reduce environmental pollution and harmful effects to the environment.
13. Carry out all responsibilities related to the quality management and food safety
management systems implemented at the facility.
14. Carry out all other duties assigned by managers and hotel management not specified in
the job description.
Qualifications :
Education: Bachelors Degree
Experience: At least 5 years of experience in the industry following theoretical
education.
Foreign Language: Sufficient level of English and Arabic to communicate effectively
with guests and employees.
Courses and Training: Advanced theoretical and practical knowledge.
Computer Literacy: MS Office applications Front Office operating programs
(Fidelio Opera etc.).
Skills: Expected to have comprehensive technical knowledge and work experience
related to the methods advanced techniques special equipment and work processes in
the related field. Knows applies and ensures application of all services and product
ranges in the related field. Has command of guest profiles.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
