Assistant Duty Manager Front Office
Assistant Duty Manager Front Office
Posted on :
17-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
In this role you will:
- With a handson approach effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service in the hotel locality.
- In absence of the General Manager and Heads of Department overseeing the daytoday operation of the hotel while and ensuring quality and compliance with standards.
- Ensure hotel targets around RPS NPS Loyalty and room upselling are met to ensure KPIs are achieved.
- Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
- Monitor all Very Important People (VIPs) special guests and their requests to and their needs are met and loyalty is maintained.
Qualifications :
What are we looking for
- Relevant experience in similar roles with a proven success record and in busy environments.
- Strong leadership with the ability to work collaboratively with other leaders in the business.
- Excellent communication skills with fluency in English; additional languages are a plus.
- A commitment to undertake development with the Novotel Brisbane South Bank and the global Accor hotels network.
- A high standard of grooming and presentation.
- Flexibility regarding your work availability is essential as we operate 7 days a week including public holidays.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
