Prime Function:
- Responsible for maintaining a strong client relationship and ensure that all banquet specifications are communicated to and executed by all departments.
- Ensure to oversee Banquet events manage the team and allocate responsibilities to the team.
- Coordinate and supervise the execution of all banquets to ensure clients specifications are adhered to and that the banquet runs smoothly and efficiently.
- Responsible for the overall operations of the banquets meeting the guests to understand their requirements and supervise the banquet team to ensure guests requirements are met.
- Any matter which may affect the interests of hotel should be brought to the attention of the Management.
Key Responsibilities:
People Management
- Ensure that the team has been trained for all safety provisions.
- Establish and maintain seamless coordination & cooperation with all departments of Novotel Mumbai International Airport to ensure maximum cooperation productivity morale and guest service.
- Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
- Ensure that the team is well informed of departments objectives and policies.
- Work with internal / external representatives from different departments for executing the banquets.
Financial Management
- Prepare departmental annual budget and also ensure to control and monitor departmental expenditures.
- Maintain and update corporate database entering delegate bookings to ensure delegate information / records are kept up to date and accurate for future events.
- Identify optimal cost effective use of the resources and educate the team on the same.
Operational Management
- To run an efficient banquet operation with well trained and attentive staff to provide and ensure high level of guest satisfaction in dining and beverages consumption.
- Ensure that the company policies and standards for Banquet Operations are implemented and closely monitored.
- To ensure a prompt courteous response and follow up on all enquiries.
- Ensure that all booking details and requirements are catered to as per the standards.
- Ensure that duty rosters are adhered to and making certain that adequate number of the team will be on duty.
- To ensure that the service of food and drink is courteous and professional.
- To prepare and submit in the required format all information necessary for budgeting purposes.
- Responsible for smooth efficient cost effective operation of all Banquet food service functions.
Managerial Qualities
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness;
- Ability to accept responsibility;
- Self confidence motivation drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- Ability to think strategically inductively and creatively;
- And the propensity to recognize and acknowledge other peoples ideas.
Hygiene / Personal safety / Environment:
Remote Work :
No
Employment Type :
Fulltime