- Supervise the daytoday operation of the department to ensure service standards are followed
- Maintain all guest rooms public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
- Monitor labor costs while ensuring effective scheduling and department productivity
- Address guest concerns and react quickly; logging and notifying proper departments as required
- Report necessary maintenance items
- Ability to prioritize and organize work assignments; delegate work.
- To ascertain a high degree of cleanliness within the Rooms (to receive zero complaints about your department).
Qualifications :
Diploma/Degree in Hospitality Management or related studies
Minimum 3 years work experience in a similar capacity.
- Previous leadership experience required in hotel environment
Remote Work :
No
Employment Type :
Fulltime