drjobs Night Manager

Night Manager

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1 Vacancy
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Job Location drjobs

London - UK

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What youll do

    • Weve got a popular bar and restaurant so the role is very varied but heres an overview of what we see you doing in this role
    • Take care of our guests which may include check in/check out handling billing making sure guest accounts and data are correct and dealing with any requests and enquiries
    • Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy
    • Proactively keep an eye on all our public areas working with our restaurant and security teams to make sure everything is running without a hitch and handling any issues as and when they arise
    • Lead your night team by example keeping them involved and motivated; help them feel empowered and supported confident in providing top experiences for our guests and comfortable turning to you with questions

What were looking for

    • Most important is that you know how to provide a great and memorable guest experience whether its for someone staying with us or just stepping in for a drink or a bite to eat
    • Previous experience in hospitality is an advantage but not a must
    • People who know you would likely describe you as unflappable; youve got plenty of experience dealing with different types of requests successfully
    • Individuals. Youre looking for a place where you can be you; no clones in suits here
    • Passion for hospitality whether thats a drink a meal an event or a bed for the night
    • Youre all about having a positive impact on the people you interact with leaving them with a memorable experience
    • Youre not precious. We leave our egos at the door and help get stuff done
    • Youre up for doing things differently and trying (almost) everything once
    • If we got stuck in a lift together wed have a good time and share a few laughs
    • You want to be part of a team that works hard supports each other and has fun along the way

Whats in it for you

    • Competitive salary
    • 28 days holiday (including bank holidays) pension eligibility to take part in the company discretionary bonus scheme and life insurance.
    • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
    • Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
    • Treat yourself once in a while with lots of retail & hospitality perks through our partners.
    • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
    • Goes without saying but well feed you during your shift.
    • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
    • Free night at The Hoxton every year and something a little extra when you hit the big milestones!
    • Lots of opportunity to progress and switch it up as part of a global family of brands.
    • Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work.
    • Extra time off to volunteer with one of our partner charities.
    • Regular team get togethers from our team drinks to our (pretty special!) biannual parties we know how to have a good time!
    • Enhanced family leave for when youre expanding your family.
    • An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.

Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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