Job Summary: ONSITE
We are seeking a skilled and motivated Middleweight OSS (Network Operations Engineer) to join our team. In this role you will be responsible for supporting our operational support systems with a specific focus on CRM and Fusion Middleware technologies. You will ensure the performance stability and security of our network operations while collaborating with crossfunctional teams to deliver exceptional service.
Key Responsibilities:
- Monitor troubleshoot and maintain network operations ensuring optimal performance and reliability.
- Provide support for CRM and Fusion Middleware applications including Oracle WebLogic and Oracle Fusion Middleware.
- Manage and support Oracle WebCenter Content Management and its integration with existing systems.
- Configure and maintain IBM WebSphere Portal IBM MQ and IBM LDAP to support business operations.
- Implement and manage Kafka for realtime data streaming and integration.
- Utilize ElasticSearch LogStash and Kibana for log management monitoring and visualization of system performance.
- Collaborate with development teams to identify and resolve system issues and improve operational processes.
- Ensure system security and compliance with industry standards and best practices.
- Prepare and maintain technical documentation including system architecture diagrams and operational procedures.
- Participate in oncall support rotations and incident management as needed.
Required Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field.
- 35 years of experience in network operations engineering with a focus on OSS.
- Strong knowledge and experience with Oracle WebLogic Oracle Fusion Middleware and Oracle WebCenter Content Management.
- Familiarity with IBM WebSphere Portal IBM MQ and IBM LDAP.
- Experience with Kafka for data streaming and integration.
- Proficiency in using ElasticSearch LogStash and Kibana for monitoring and log management.
- Understanding of CRM systems and their integration within the middleware environment.
- Strong troubleshooting and problemsolving skills.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- Relevant certifications in Oracle IBM or related technologies.
- Experience with agile methodologies and DevOps practices.
- Knowledge of network protocols and infrastructure.
Remote Work :
No