Hiring a friendly bilingual and organized Front Desk Admin to join our medical office team. The ideal candidate will be the first point of contact for patients and visitors ensuring a welcoming environment while efficiently managing administrative tasks.
Key Responsibilities
- Patient Interaction: Greet patients and visitors warmly providing excellent customer service.
- Appointment Scheduling: Manage appointment bookings confirmations and cancellations using our scheduling software.
- CheckIn/CheckOut: Assist patients with checkin and checkout processes ensuring all necessary paperwork is completed.
- Phone Management: Answer incoming calls promptly addressing inquiries or directing calls to appropriate staff members.
- Medical Records Management: Maintain patient records with confidentiality and accuracy; update information as needed.
- Insurance Verification: Collect insurance information and verify eligibility prior to patient visits.
- Payment Processing: Handle payments for services rendered and manage billing inquiries.
- Office Organization: Ensure the front desk area is tidy and organized restocking supplies as necessary.
Front Desk Admin Bilingual
Education
Front Desk Admin Bilingual