Greet guests promptly and courteously. Take food and beverage orders provide recommendations and answer questions regarding the menu ingredients and preparation.
Accurately enter orders into the POS system relay them to the kitchen and bar staff and ensure timely delivery of food and beverages.
Serve food and beverages in a professional manner. Ensure all items are presented attractively and meet the hotels quality standards.
Set and clear tables efficiently maintaining cleanliness and organization. Refill water glasses and respond to guest requests.
Adhere to health and safety regulations including proper food handling and sanitation practices. Report any issues to the supervisor.
Promote and upsell menu items specials and beverages to enhance the guest experience and increase sales.
Work closely with kitchen staff bartenders and other team members to ensure seamless service. Assist with training new staff as needed.
Address and resolve any guest complaints or concerns in a professional and timely manner. Ensure guest satisfaction throughout their dining experience.
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