What will you be doing
- Complete thorough audits of all daily revenue and postings making necessary adjustments to ensure accuracy of reporting.
- Collate paperwork for departures including credit card and company chares to be forwarded to Accounts department.
- Provide passionate knowledgeable and friendly service to external and internal guests at all times
- Answer all telephone calls in a professional manner according to brand standard
- Ensure guests who are not ALL Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
Qualifications :
Your Skills and experience include:
- Previous customer service experience in a Hotel environment
- Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud
- The ability to work independently multitask and look for the yes in any situation
- Strong communication skills and pride in personal presentation
- A genuine customer service focus and a strong dedication to always making our guests smile during their stay
Remote Work :
No
Employment Type :
Parttime