Job Summary
The Air or Ocean Import or Export Specialist is responsible for the handling of the Air or Ocean import/export files including following the compliance guidelines that are in place preparing quotes and customer service.
The right candidate will need to be enthusiastic positive and internally driven with a sense of urgency and whateverittakes attitude.
Essential Duties & Responsibilities
- Handle daytoday air and ocean export shipments.
- Prealert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
- Ensure all required documents are received; send final documents as needed.
- File AES and other required documentation to process export shipments.
- Arrange pickups deliveries and container loading as required.
- Maintain customer service updates including tracking cargo from origin to destination.
- Set up billing and payables.
- Other duties as assigned.
Desired Skills And Expertise
- Knowledge of freight forwarding with a focus on air and ocean export operations.
- Good working knowledge of Microsoft Office with proficiency in Excel Word and Outlook; freight forwarding software Cargowise advantageous
- Commitment to excellent customer service supporting external and internal customers and utilizing effective communication and followup skills.
- Ability to work effectively in a crossfunctional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
- Effective interpersonal skills that result in loyal longterm customer relationships.
- Practical problemsolving and decisionmaking skills.
- Ability to work under time constraints using time management and organization skills adjusting priorities based on workload or direction from customer or management
Compensation: $50000.00 $65000.00 per year
Remote Work :
No