Account Manager

• $60k$70k Base Super Company Drive Car Commission!
• Additional earning potential through commission & various streams of bonus incentives!
• Ongoing training support mentorship and opportunity for career development!

About the Us:

Carbiz is an industry leader in allinone accident management service streamlining the way people get back on the road after an accident. With over 7500 5star reviews from satisfied customers we have established ourselves as a trusted provider of likeforlike accident replacement vehicles. Our dedication to excellence has been recognised by prestigious industry awards including the Business Concepts Automotive Awards 2023 and the Product Review Product Review 2023 & 2024 awards. These accolades highlight our commitment to delivering exceptional products and services to our customers.

We offer a teamfirst culture with unrivalled opportunity for growth living by our company values in everything we do;

• Love what we do We are passionate about delivering for our customers team and partners every time
• Better than yesterday We grow each day learning from our experiences
• Win with trust Lead the market by being trusted reliable and helpful
• Collaborative core Working smarter together
• Valuing people We respect our people encourage their development and reward their performance

As an Account Manager at Carbiz you will be supporting the Business Development Manager in overseeing a portfolio of existing clients and fostering strategic relationships within the SouthWest Sydney region. The objective is to effectively manage and grow relationships with existing clients ensuring their ongoing satisfaction and loyalty.

Whats in it for You:

• Fulltime opportunity with uncapped commission structure and various streams of bonus incentives.
• Fully maintained company vehicle & fuel card.
• Laptop mobile phones and uniforms provided.
• Ongoing training support mentorship and opportunity for career development.
• Collaborative team culture and surrounded by likeminded individuals.

About the Role:

Responsibilities are but not limited to the following:

• Manage an account of existing clients including tow truck and collision repairer companies.
• Engage with existing clients over the phone and facetoface to understand their needs and ensure their satisfaction with our services.
• Inform and educate referrers on initiatives procedures and points of difference.
• Log detailed activity visits and relevant commentary to ensure accurate reporting and review of business.
• Handle feedback/complaints and implement problemsolving strategies to resolve referrer concerns to ensure customer satisfaction.
• Stay uptodate with industry trends and competitor activities to anticipate new business opportunities.

About You:

• Prior experience in Customer Service Sales Account Management or Business Development preferred but not essential (we hire based on attitude!).
• Valid drivers license and the ability to travel locally as required (Essential).
• Proven experience fostering longterm relationships and service with customers and/or clients.
• Excellent interpersonal and partnershipbuilding skills.
• Welldeveloped verbal communication problemsolving and conflict resolution skills.
• A positive cando attitude with a willingness to assist team members to ensure excellent customer service delivery.

Apply Now:

If you or anyone you know is a selfdriven and motivated Account Manager passionate about building strategic relationships and driving growth click APPLY and our Recruitment Team will connect with you!