Bilingual Settlement Specialist
Bilingual Settlement Specialist
Posted on :
16-10-2024
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Working Hours:
Monday to Friday
9:00 AM to 5:30 PM Eastern
30minute unpaid break
Responsibilities:
- Receive Settlement Breakdown Email: Receive settlement breakdown information from the attorney to initiate the settlement process.
- Log and Follow Up on Settlement Releases: Maintain accurate records and diligently follow up on settlement releases with insurance companies.
- Prepare Settlement Documents: Prepare settlement documents for review by the attorney and ensure they are ready for the clients signature.
- Calculate Client Settlement Amounts: Utilize math skills to accurately calculate the amount owed to the client after deducting fees and costs.
- Email Settlement Documents to Clients: Send settlement documents to clients for signature and notarization ensuring clarity and completeness.
- Follow Up with Clients: Regularly follow up with clients to obtain signed settlement documents and address any questions or concerns they may have.
- Assist Clients with Settlement Document Inquiries: Provide prompt and helpful assistance to clients who have questions regarding the settlement documents.
- Keep Clients Updated: Maintain regular communication with clients via phone calls and emails providing updates on the status of their settlement checks.
Requirements
Requirements
- Math Skills: Proficient in performing calculations related to settlement amounts and deductions.
- Bilingual Proficiency: Excellent communication skills in both English and Spanish both written and verbal.
- Attention to Detail: Meticulous in maintaining accurate records and ensuring the completeness of settlement documents.
- Customer Service: Strong customer service orientation with the ability to assist clients with empathy and professionalism.
- Time Management: Efficiently manage tasks and followup activities to meet deadlines effectively.
- Organizational Skills: Able to handle multiple cases simultaneously and keep track of various settlement processes.
- Technology Proficiency: Comfortable using virtual communication tools email and document management systems.
Benefits
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
Math Skills: Proficient in performing calculations related to settlement amounts and deductions. Bilingual Proficiency: Excellent communication skills in both English and Spanish, both written and verbal. Attention to Detail: Meticulous in maintaining accurate records and ensuring the completeness of settlement documents. Customer Service: Strong customer service orientation, with the ability to assist clients with empathy and professionalism. Time Management: Efficiently manage tasks and follow-up activities to meet deadlines effectively. Organizational Skills: Able to handle multiple cases simultaneously and keep track of various settlement processes. Technology Proficiency: Comfortable using virtual communication tools, email, and document management systems.
Education
N/A
Employment Type
Full Time
Key Skills
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