drjobs Food and Beverage Server العربية

Food and Beverage Server

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1 Vacancy
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Jobs by Experience drjobs

Not Mentionedyears

Job Location drjobs

Cairo - Egypt

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Egyptian

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles and responsibilities

A Food and Beverage Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage table set-ups
  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • 1. Food and Beverage Manager

  • Oversee Operations: Manage the daily operations of food and beverage outlets, ensuring high standards of service and quality.
  • Menu Planning: Collaborate with chefs to develop and update menus, considering seasonal ingredients and customer preferences.
  • Inventory Management: Monitor stock levels, order supplies, and manage inventory to minimize waste and control costs.
  • Staff Training: Train and supervise staff on service standards, food safety, and customer interaction.
  • Budgeting and Financial Management: Prepare budgets and forecasts for the department, ensuring profitability and cost control.
  • 2. Server

  • Customer Service: Provide excellent service to guests by taking orders, serving food and drinks, and addressing any concerns.
  • Menu Knowledge: Have a thorough understanding of the menu, including ingredients, preparation methods, and wine pairings.
  • Table Management: Manage multiple tables efficiently, ensuring timely service and customer satisfaction.
  • Payment Processing: Handle cash and credit card transactions accurately, providing guests with checks and processing payments.

Desired candidate profile

A Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food and Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Employment Type

Full-time

Company Industry

Accounting

Department / Functional Area

Hospitality

About Company

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