Customer Service Executive
Customer Service Executive
Posted on :
15-10-2024
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Job Description
Company Background:
Our Client has the unique capability to take in ewaste (SW110 license from DOE) also strong in providing advice on waste tax to foreigninvested companies here. On top of that to promote the initiative They also closely involved with various district authorities and commercial partners in delivering campaigns to educate and push the public to be part of the movement.
Job Responsibilities:
- A positive character who can be the best friend to the external stakeholders (customers or social media followers). He or she must possess the aptitude to serve beyond just a messenger.
- Managing Prospects:
- Manning corporate Web and WhatsApp enquiries.
- Have a clear understanding of the companys offerings and protocols.
- Public Responses: Handles replies and feedback from the public through any forms of companys media.
Job Requirements:
- Education: Servicerelated subjects.
- Languages:
- Fluent in English and Malay (Chinese optional).
- Ability to read/write in English and Malay.
- Experience:
- Minimum experience in corporate customer service (excluding front desk).
- Minimum experience in corporate customer service (excluding front desk).
- Skills:
- Proficient in Windows and basic Microsoft software.
- Social media savvy.
- Personal Qualities:
- Positive attitude strong communication skills and a willingness to help.
- Positive attitude strong communication skills and a willingness to help.
Salary Range:
- Up to RM3000
Remote Work :
No
Employment Type
Full Time
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