AVAYA Technical Solutions Architect - Avaya Implementations
AVAYA Technical Solutions Architect - Avaya Implementations
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Job Description
TrisianGlobal Consulting is seeking a Technical Solutions Architect with extensive experience in Avaya Implementations.
Must have Top Secret Clearance with full scope polygraph and be willing to work onsite in Fairfax VA.
This position has the overall responsibility of developing testing strategy and plans with our clients crossservice teams and thirdparty partners. Requires a deep understanding and extensive experience with telecommunication architecture design implementation and testing in support of architecture designs.
- Experience working with CM implementation and servicerelated work
- Experience working in the support field and direct customer interactions
- Strong technical knowledge and experience with telecommunications product portfolio
- Technical working knowledge and experience with Communication Manager Session and System Manager
- Technical working knowledge and experience with Session Initiation Protocol
Qualifications:
- Strong personal computer and business solution software skills in application administration design and architecture
- Strong analytical and problemsolving skills for design coordination and testing of applications
- Leadership skills to guide and mentor the work of less experienced personal
- Good communication skills to communicate with customers support personnel and management
- Ability to work in a team environment
- High tolerance for stressful situations
- Bachelors degree or equivalent years of experience.
- Must also have at least 5 years of professional experience in the related field
- Strong personal computer and business solution software skills in application administration design and architecture
- Strong analytical and problemsolving skills for design coordination and testing of applications
- Leadership skills to guide and mentor the work of less experienced resources
- Good communication skills to communicate with customers support personnel and management
- Provide technical guidance and advice for the operations and maintenance of the customers expansive voice network to include patching upgrading and introduction of new telecommunication products to enhance their telecommunication posture.
- Monitor manage and maintain voice call flow traffic across more that 300 TDMPRI/H.323/SIP trunk groups connecting to products as well as other telecommunication platforms.
- Migrating call flows away from TDMPRI & H.323 trunk groups onto SIP peering connections via AAR/ARS Analysis/Conversion tables and Route Patterns.
- Monitor manage and maintain a bash script application to assist end users administer their login accounts in hundreds of servers.
- Manage dozens of nonperson accounts in hundreds of servers that perform automated functions for the customer.
- Work with the customers O&M Team and various other organizations to troubleshot and maintain reliable talk paths between voice networks.
- Produce and maintain various eDocuments (MSWord Excel Visio PowerPoint etc) capturing how to manage and maintain communications within the customers voice network as well as connectivity to other organizations voice networks.
- Respond to requests from O&M technicians or voice engineers for assistance on performing administrative task and conducting troubleshooting actions
- Train newer voice engineers on how to perform most of the tasks listed above.
36444 Customer Experience Services Sr. Consultant TS/SCI & Full Scope Poly (Job Title on Recruitifi)
MustHaves
1
Top Secret Clearance with full scope polygraph.
2
Located within a commutable distance from Fairfax VA no hybrid work schedule avaialble
3
Must also have at least 5 years of professional experience in the related field
4
Experience working with Avaya CM implementation and servicerelated work
5
Strong technical knowledge and experience with Avayas product portfolio
Screening Questions
1
Reason for leaving and what are you seeking to achieve in your next role
2
What is it that motivates you about Avaya and this opportunity specifically
3
Were you to be successful what is your notice period/availability to start
4
What is your current authorization to work in the country of this position: 1. Permanent Authorization (Citizenship Perm Residence); 2. Temporary Authorization (Visa Temp Work permit) 3. No Authorization
5
What are you base salary expectations and are they negotiable
6
For any role that you were at for less than 2 years please advise the reason for leaving
Interview Steps
1
1st interview with Hiring Manager 3060mins phone call or Avaya Spaces (VC)
2
2nd Technical / Panel interview with hiring team Avaya Spaces (VC)
3
Additional interviews may be required
4
HR round
Remote Work :
No
Employment Type
Full Time
