drjobs Private Bar Attendant العربية

Private Bar Attendant

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1 Vacancy
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Jobs by Experience drjobs

Not Mentionedyears

Job Location drjobs

Jeddah - Saudi Arabia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Roles and responsibilities

Job Description

      • Works in close cooperation with the Room Service/ Guest Relation / Front Office and other key service departments.
      • Attends regular training session’s team in line with the departmental SOP’s i.e. guest care, product knowledge, telephone manners, entering guest rooms, etc.
      • Works as per instructions of the Supervisor and as per duty schedules.
      • Ensures proper appearance (condition of uniforms) and grooming at all times.
      • Answers the Room Service telephones, if and when required.
      • Is knowledgeable of the Room Service menu and can answer guests’ queries.
      • Maintains a professional / friendly, yet discrete relationship with the in house guest to ensure their well-being.
      • Reports cleanliness and maintenance issues immediately to the Room Service Manager.
      • Handles guest complaints as per instructions or refers them to the Room Service Manager.
      • Works within the team to prepare all Mis-en-place according to 24 hours service requirements.
      • Keeps all occupancy information containing documents under close cover during his work on the floors.
      • Ensures no expired minibar items are placed in the room.
      • Attends all regular departmental briefings and contributes to open communication within the assigned team.
      • Conducts the proper handover from one shift to the other.
      • Familiar with the company’s internal policies and safety procedures.
      • Helps in other areas of the Hotel if the situation requires.


Desired candidate profile

Qualifications

  • Previous hospitality experience
  • Excellent communication skills
  • Strong customer service skills required.
  • Degree in Hospitality / Tourism

Additional Information

What we offer....

  • An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
  • The opportunity to challenge the norm and work in a creative and rewarding environment.
  • Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
  • Great discounts on the entire Ennismore family.
  • Many opportunities to progress and change as part of a global family of brands.
  • Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

Employment Type

Full-time

Company Industry

Hospitality / Hotels and Motels

Department / Functional Area

Administration

About Company

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