Senior Network Engineer
Senior Network Engineer
Posted on :
14-10-2024
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-10-2024
Job Description
The role
As a Senior Network Engineer at Spirit you will be playing a pivotal role in supporting and improving the
quality efficiency and success of internal and external infrastructure. We are seeking an individual with a
unique blend of common sense a strong technical understanding and the versatility to work seamlessly
as part of a team or autonomously. Your role goes beyond a conventional networking engineer role; you ll
be entrusted with solving complex problems within client environments emphasising efficiency and
stability. Collaborating closely with technical and nontechnical stakeholders alike you will ensure that
our managed services not only meet but exceed client expectations contributing to the ongoing
improvement and investment in our services.
Key responsibilities
Provide expertlevel technical support and troubleshooting for systems and networkrelated
issues
Receive escalated customer calls and emails clarifying requirements in a timely manner
Promptly address escalated customer calls and emails by clarifying their requirements.
Diagnose and resolve system and network performance problems in internal and client
environments
Ensure customer Service Level Agreements (SLA) and customer expectations are met
Respond promptly to service outages and incidents implementing effective remediation
measures to minimise downtime.
Document troubleshooting procedures and solutions for future reference and knowledge
sharing.
Manage and execute network configuration changes upgrades and deployments
Cultivate strong relationships with clients by providing top tier service and support
Support both WAN and LAN Infrastructure for client and internal environments
Collaborate with data centre operations teams to coordinate network upgrades migrations
capacity planning and incident management.
Design implement and manage complex network infrastructure solutions for both internal
and external client environments.
Assist with the stability security and scalability of systems through proactive monitoring and
maintenance.
Collaborate with crossfunctional teams to integrate networking solutions with other IT
systems and applications.
Provide mentorship and guidance to junior networking engineers and other technical
resources within the organisation.
Adhere to the Spirit policies and procedures and work with teams to iterate and develop said
policies and procedures.
Requirements
SELECTION CRITERIA
In addition to the attributes outlined in the position description above the successful candidate will
possess the following:
Essential Skills & Experience
At least 5 years of technical experience in a medium or enterprise environment
Experience supporting multiple domain environments
Experience supporting MS365 and Cloud computing and maintaining industry best practices
Experience supporting English speaking countries
5 Years in a Network Engineering role managing both LAN and WAN environments.
5 Years working with Windows and Linux Server Operating systems.
Experience with designing implementing and managing data center networks.
Strong understanding of network protocols and standards including IPv4 IPv6 BGP OSPF VRF
and MPLS
Familiarity with data center infrastructure including servers storage and virtualization
technologies.
Experience with industry leading networking infrastructure (Meraki Fortinet Sophos Juniper
Cisco Watchguard Mikrotik Aruba Rukus)
Industry Qualifications
Cisco CCIE or CCNP Certification
Cisco Meraki Blackbelt
VMware Certified Technical Associate
Fortinet Certification NSE (highly regarded)
Veeam Certified Engineer (VMCE)
Microsoft AZ140 (highly regarded)
Aruba Certification (highly regarded)
ITIL Certification (highly regarded)
Personal qualities and attributes
The ability to prioritise tasks effectively while maintaining ticket documentation and
management standardards.
Ability to make sound decisions and judgement whilst dealing with internal and external
stakeholders in high pressure situations
Demonstrates a proactive approach to identifying and resolving complex technical issues
utilising critical thinking and analytical reasoning.
Excellent verbal and written communication skills
The ability to convey technical concepts in a clear and concise manner to both technical and
nontechnical audiences.
A customercentric mindset prioritising the needs and objectives of clients while delivering
exceptional service and support.
Actively seeks opportunities for professional development and skill enhancement.
Benefits
WHAT WE OFFER:
Workfromhome setup
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
SELECTION CRITERIA In addition to the attributes outlined in the position description above the successful candidate will possess the following: Essential Skills & Experience At least 5 years of technical experience in a medium or enterprise environment Experience supporting multiple domain environments Experience with virtualisation (VMWare, Citrix, Hyper-V) Experience with Backup and Storage solutions (Veeam, StorageCraft) Experience supporting MS365 and Cloud computing and maintaining industry best practices Experience supporting English speaking countries 5+ Years in a Network Engineering role, managing both LAN and WAN environments. 5+ Years working with Windows and Linux Server Operating systems. Experience with designing, implementing, and managing data center networks. Strong understanding of network protocols and standards, including IPv4, IPv6, BGP, OSPF, VRF and MPLS Familiarity with data center infrastructure, including servers, storage, and virtualization technologies. Experience with industry leading networking infrastructure (Meraki, Fortinet, Sophos, Juniper, Cisco, Watchguard, Mikrotik, Aruba, Rukus) Industry Qualifications Cisco CCIE or CCNP Certification Cisco Meraki Blackbelt Microsoft AZ-900 Microsoft AZ-104 Microsoft AZ-700 Microsoft AZ-500 VMware Certified Technical Associate Fortinet Certification NSE (highly regarded) Veeam Certified Engineer (VMCE) Microsoft AZ-140 (highly regarded) Aruba Certification (highly regarded) ITIL Certification (highly regarded) Personal qualities and attributes The ability to prioritise tasks effectively, while maintaining ticket documentation and management standards. Ability to make sound decisions and judgment whilst dealing with internal and external stakeholders in high pressure situations Demonstrates a proactive approach to identifying and resolving complex technical issues, utilising critical thinking and analytical reasoning. Excellent verbal and written communication skills The ability to convey technical concepts in a clear and concise manner to both technical and non-technical audiences. A customer-centric mindset, prioritising the needs and objectives of clients while delivering exceptional service and support. Actively seeks opportunities for professional development and skill enhancement.
Employment Type
Full Time
Key Skills
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