Account Representative - ENT
Account Representative - ENT
Posted on :
13-10-2024
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Job Description
Description:
Provides strategic direction for predelivery and aftersale support to customers which may include product ordering availability and delivery.
Additional Details
- If Payrolled provide Supplier Name : (No Value)
- Job Specific Requirements : This exciting opportunity is in Carrier s Customer Care Center where we support our customers via telephone and written correspondence. Our B2B channels include Commercial Contractors Carrier Commercial Service (CCS) National Accounts and Carrier International offices who are seeking aftermarket replacement components. The Customer Care Center is a highvolume fast paced and metric driven callcenter with a team atmosphere. We emphasize customer satisfaction building strong business relationships and driving sales growth. Duties will vary as required including data entry basic reporting phone calls emails. Preparing basic reports and assisting customers with predelivery and post sales such as order entry order status expedite delivery price and availability and limited technical support. Excellent Customer Service Skills Ability to work with a team and independently Proficient in Microsoft Office Organized and attention to detail Familiarization with Salesforce is a plus Knowledge of HVAC products or related industry is a plus May involve overtime
- Shift : Standard Work Day
- Education : HS Diploma/GED
- Carrier Job Posting/PO Terms : In the event of an award the Carrier Standard Terms and Conditions of purchase shall apply to any resulting Purchase Order. These terms and conditions are available at: You may also request that a copy be emailed to you by contacting ************* If you have a signed Master Terms Agreement with Carrier that agreement shall prevail. Seller shall not subcontract or assign any work performed under this Agreement without Buyers prior written approval. Buyer is issuing this order for only the hours and expenses listed and Seller agrees not to charge Buyer for hours or expenses that exceed those listed.
- If this job is urgent please provide a brief explanation of the criticality : (No Value)
- Please list any additional Job Specifications : Monday Friday 8am5pm After training period position is 75% onsite based on business needs and performance Pay rate is XX25XX Max supplier bill rate XX35/hr
Employment Type
Full Time
Key Skills
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