Business Analyst

This position is expected to be proficient and knowledgeable with the following tools and technologies (5 years of experience):

Windows Server administration (2016 and later)

RHEL 7.0 and above

Cloud Infrastructure Azure/AWS/GCP

Tomcat

IIS

MS SQL Management Studio

Dynatrace/ Similar debug tools

XML

PowerShell

Azure DevOps

Visio

SSO (SAML OAuth OpenID)

Network knowledge LAN/WAN

Architecture

Firewalls

IOT etc.

Seeking a Senior Business Analyst to assist with the Agency Services Application Development and Support team who supports multiple applications for Michigan Lifelong Education Advancement and Potential (MILEAP) Civil Service and Civil Rights. This role would consist of supporting maintenance activities for applications as well as multiple larger projects. We are looking for someone who understands and has experience with the software development lifecycle as they will be managing work requests to support operational support needs for web applications and gather requirements for project initiatives. This role is the liaison between the technical team and the business client. This will be about 90% of the time for this resource. This is a senior position so the selected candidate will possess leadership skills including but not limited to the ability to delegate tasks to the team effective communication and be comfortable leading requirement meetings with business and other technical resources.

Facilitates meetings with the technical team and business client.

Gathers requirements and project specifications by leading requirement sessions independently

Maintain backlog of work items in Azure DevOps

Manage project tasks timelines and communication between business product owner and development team associated with the Change Management lifecycle

Track sprints and ticket progress in Azure DevOps

Ensures the team is adhering to the department change management policies

Maintains documentation on the project SharePoint Site.

Must be detail oriented and a critical thinker

Provide management with information such as project status reports and resource demand projections.

Exposure to Complex IT web Applications within the past 5 years Required 5 Years

Experience in a professional office environment Required 5 Years

Experience in a role as a business analyst supporting a software development project in the past 5 years Required 3 Years

Ability to lead meetings conduct training & information sessions communicate at a level appropriate to the audience make oral and written reports and presentations Required 3 Years

Proficiency with MS Office Required 3 Years

Experience working as a liaison between the development team and project manager or business client in a software development project Required 2 Years

Experience with Azure DevOps Required 6 Months

Knowledge and understanding of the Software Development Lifecycle Highly Desired 2 Years

Project management skills and knowledge in project management and related methodologies Highly Desired 6 Months

Experience with Microsoft SharePoint Highly Desired 6 Months

Experience with Salesforce Platform Highly Desired 6 Months

Experience with MS Dynamics 365 Highly Desired 6 Months