Operations Specialist
Operations Specialist
Posted on :
13-10-2024
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Job Description
Summary: A customer service and administrative role focused on reviewing customer accounts managing billing inquiries and performing data entry tasks. The candidate will also be responsible for following up with customers filing and maintaining organized records. Strong communication organizational and computer skills are essential.
Position Info:
- Title: Operations Specialist
- Client: American Water
- Duration: 6 Months
- Location: 149 Yellowbrook Road Farmingdale NJ 07727
- Work Mode: Onsite
Responsibilities:
- Review customer accounts and billing status.
- Follow up with customers on inquiries via phone or email.
- Perform data entry and maintain organized records.
- File and manage billingrelated documents.
- Prioritize tasks and handle multiple responsibilities efficiently.
Skills/Qualifications:
- Proficiency in Microsoft Excel and Word.
- Strong organizational skills and attention to detail.
- Excellent customer service skills.
- Ability to prioritize work and manage multiple tasks.
- Strong computer and data entry skills.
Employment Type
Full Time
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