Program Coordinator

• Schedule prepare and disseminate all programrelated training materials and resources to our Birthing Facilities.
• Assist with training and outreach to support the States Infant Mortality Initiative
• Outreach to our birthing facilities to resolve outstanding records or data quality issues.
• Analyze data error reports and other validityrelated issues.
• Research and compile information on specific aspects of the program such as procedures needs and policies
• Ensures that queries data analysis and other daily functions are performed
• Answer basic customer questions about data quality policies and procedures.
• Receives correspondence determines appropriate action and composes replies
• Establish organize and maintain current and historical files related to the program.
• Collect information to help in the preparation of program reports

• 2 years of experience in program coordination.
• General knowledge of the program area.
• Working knowledge of applicable legislation guidelines agency policy and professional standards and practices.
• Extensive attention to detail.
• Ability to research and compile specific topics related to the program area.
• Ability to communicate orally and in writing.
• Ability to work under deadline.
• Ability to operate effectively in a group decisionmaking process.
• Tact in dealing with other agency personnel and the public.

Skill Required / Desired Amount of Experience Strong Microsoft Excel Experience including preparing spreadsheets reports Pivot tables. Required 3 Years Prior experience working with statistics/data including formulating reports utilizing the data. Required 3 Years Prior experience keeping meeting minutes/notes. Required 1 Years Prior customer service experience Required 5 Years Strong data entry experience Required 5 Years Experience with Microsoft Office. Outlook Word Excel Teams Required 3 Years Ability to communicate effective and professional both verbally and in writing to multiprofessional agencies. Required 3 Years Associates Degree Desired Ability to think critically and problem solve Required Ability to assess issues and take action to solve without direction Required