As the Program Coordinator you will be responsible for assisting with the daytoday program needs of the Vital Records Data Quality team. The purpose of this position requires the candidate to be focused on datadriven policy to determine appropriate evidencebased activities directly related to birth death and fetal death. This position requires professionalism confidentiality and tact when dealing with our internal and external stakeholders.
Essential Duties/Responsibilities:
- Schedule prepare and disseminate all programrelated training materials and resources to our Birthing Facilities.
- Assist with training and outreach to support the States Infant Mortality Initiative
- Outreach to our birthing facilities to resolve outstanding records or data quality issues.
- Analyze data error reports and other validityrelated issues.
- Research and compile information on specific aspects of the program such as procedures needs and policies
- Ensures that queries data analysis and other daily functions are performed
- Answer basic customer questions about data quality policies and procedures.
- Receives correspondence determines appropriate action and composes replies
- Establish organize and maintain current and historical files related to the program.
- Collect information to help in the preparation of program reports
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee and may change or be reassigned at any time.
Job Requirements:
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2 years of experience in program coordination.
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General knowledge of the program area.
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Working knowledge of applicable legislation guidelines agency policy and professional standards and practices.
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Extensive attention to detail.
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Ability to research and compile specific topics related to the program area.
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Ability to communicate orally and in writing.
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Ability to work under deadline.
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Ability to operate effectively in a group decisionmaking process.
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Tact in dealing with other agency personnel and the public.
Working Conditions:
This role performs work in a standard office environment.
Skill | Required / Desired | Amount | of Experience |
Strong Microsoft Excel Experience including preparing spreadsheets reports Pivot tables. | Required | 3 | Years |
Prior experience working with statistics/data including formulating reports utilizing the data. | Required | 3 | Years |
Prior experience keeping meeting minutes/notes. | Required | 1 | Years |
Prior customer service experience | Required | 5 | Years |
Strong data entry experience | Required | 5 | Years |
Experience with Microsoft Office. Outlook Word Excel Teams | Required | 3 | Years |
Ability to communicate effective and professional both verbally and in writing to multiprofessional agencies. | Required | 3 | Years |
Associates Degree | Desired | | |
Ability to think critically and problem solve | Required | | |
Ability to assess issues and take action to solve without direction | Required | | |