Customer Service Representative

• Multiple fulltime opportunities available!
• No experienced required Perfect for recent high school/university graduates!
• Additional earning potentials through various streams of bonus incentives!

Carbiz is on the lookout for motivated personable and detailfocused individuals to join our Operations team as Customer Service Representatives!

About Us:

Carbiz stands at the forefront of the accident management industry simplifying the process of getting drivers back on the road after an accident. With over 6500 glowing 5star reviews weve established ourselves as a trusted leader in providing likeforlike accident replacement vehicles. Our unwavering dedication to excellence has earned us accolades including the Business Concepts Automotive Awards 2023 and the Product Review Product Review 2023 & 2024 awards reflecting our commitment to delivering toptier products and services.

We nurture a teamfirst culture with boundless opportunities for advancement driven by our core values:

• Love what we do We are passionate about delivering for our customers team and partners every time
• Better than yesterday We grow each day learning from our experiences
• Win with trust Lead the market by being trusted reliable and helpful
• Collaborative core Working smarter together
• Valuing people We respect our people encourage their development and reward their performance

Whats in it for You:

• Great for University Students or school leavers looking to gain practical experience and launch their careers.
• Weekend shifts available with flexibility for students
• Additional earning potential through weekend penalty rates (on top of base) overtime oncall shifts and bonus incentives.
• Ongoing training and development with continuous support and mentorship.
• A collaborative team environment with likeminded professionals.
• Access to novated lease options and the Flare Benefits program.
• Monthly team lunches and birthday celebrations.
• A vibrant workplace culture with frequent team events and celebrations.
• Study support program Yes well pay YOU to further your education!

About the Role:

• Ensure prompt delivery of vehicles to clients providing efficient and reliable service.
• Deliver exceptional customer service by addressing client inquiries resolving issues and ensuring client satisfaction.
• Assist in coordinating vehicle logistics ensuring seamless and efficient operations.
• Prepare vehicles for hire including thorough detailing of both the interior and exterior.
• Support new client onboarding ensuring they have all the necessary information and assistance.
• Experience the excitement of driving a variety of highquality vehicles!

About You:

• Valid drivers license with a clean driving record (Essential).
• Have capacity to work weekends if required.
• Strong communication skills to engage effectively with clients and colleagues.
• Selfmotivated with strong time management skills and the ability to thrive in a team environment.

Apply Now:

If you or someone you know are interested in a Customer Service Representative position with a rapidly growing peoplefocused organisation click APPLY and our Talent Team will reach out to you!