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Job Title: Senior Technical Support Engineer
Location: Phoenix AZ (Remote)
Duration: Full Time
Job Summary:
Our client is looking for a Senior Technical Support Engineer to join their team!
Job Summary:
The selected candidate will be part of the Enterprise Computing Global Support team with primary focus on one major semiconductor manufacturer in the Phoenix/Chandler Arizona area. This role will be to become the trusted advisor to and virtual extension of the EDA queue maintainers ensuring optimized usage of clients products through best practices troubleshooting and training. This is a highly visible position interfacing with the customer from the queue maintainers to the executive level. This role will also be to evangelize the customer internally between the Sales Marketing Engineering and Product Management teams. As the customer relationship grows and with product expansion this position can lead to a senior technical management role.
What You Will Do:
What You Will Need:
Basics:
Preferred:
How You Will Be Successful:
Technical support mostly for Premium customerMicrochip
We build farmbased scheduler
Submit little jobs calculations
Find license submit job to machine
Work load manager
Anyone with workload manager experience
Linux (dont want Linux guy)
Not dealing with end user
5 10 years experience Linux
Chandler or Phoenix areaprimary choice (West Coast can be an option)
Weekly meeting slack channels team calls
About a dozen people on the same team
Full Time