Desktop Support Engineer
Desktop Support Engineer
Posted on :
11-10-2024
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Job Description
Contact Details:
1.Sandeep Bisane
Email:
Cell: (732)
Email:
Cell: (732)
2.Savitha Chinnappa
Email:
Cell: (732)
Email:
Cell: (732)
3.Jude Derek
Email:
Cell:
Email:
Cell:
Job Title: Desktop Support Engineer
Location: Santa Clara CA (PST)
Duration: 3 6 Months
Years of Experience: 5 Yrs.
Required Hours/Week: 40hrs./Week
Note:
- Looking for a Desktop Support consultant who has strong experience in JAMF and system support
- Experience in Mac OS is a Must
Working Conditions/Physical Demands:
- Work is performed both in an office setting and in the field. There may be exposure to noise and dust.
- Work may involve physical exertion including walking standing kneeling stooping reaching lifting crawling and climbing.
- Perform simple and power grasping pushing pulling and fine manipulation use telephone and write or use a keyboard to communicate through written means and lift or carry weight of up to 50 pounds.
- Manual dexterity clear understandable speech and visual and hearing acuity are also required.
Required License:
- Possession of a valid state of California drivers license.
Skills and Experience:
- Expert understanding of the Apple and Windows platforms.
- Methods and techniques of application development system design programming and software installation.
- Principles and procedures of quality assurance and security related to computer information systems.
- Principles and practices of computer science and information systems.
- Principles and practices of software troubleshooting.
- Operational characteristics of a variety of computer platforms and operating systems.
- Methods and techniques used in the installation troubleshooting and maintenance of
- information systems and software applications.
- Pertinent local state and federal codes laws and regulations.
- Principles and practices of applications systems programming.
- Personal computer hardware and software components.
- Characteristics of various computer programs networks software packages and programming languages.
- Apple and Microsoft Server software.
- Intermediate knowledge of UNIX.
- Intermediate knowledge of networking/WiFi and how to troubleshoot connectivity issues.
- Knowledge of Adobe products Global Service Exchange Microsoft Office FileMaker Pro
- Experience with Record management Systems Staffing Systems and Software Management Tools.
- Expert knowledge of Apple desktop/laptop/iOS devices.
Ability To:
- Setup administer maintain monitor and install hardware and software applications.
- Recommend design implement and install computer software applications.
- Troubleshoot detect isolate and resolve information system problems.
- Analyze and assess the technological needs of users.
- Independently perform systems analysis activities.
- Install troubleshoot and upgrade information systems. Evaluate testimplement and support new operating systems.
- Monitor maintain and administer a variety of operating systems.
- Work irregular and protracted hours including weekends.
- Work independently with minimal supervision.
- Exercise independent judgment and make appropriate decisions.
- Establish and maintain excellent effective and professional working relationships with those contacted in the course of work.
- Work collaboratively with other team members and staff.
- Effectively manage multiple projects and priorities.
- Recognize problems and develop recommendations and solutions.
- Communicate clearly and concisely both orally and in writing.
PreEmployment Conditions:
- The candidate must pass a background check Live Scan fingerprint and complete a medical examination.
Employment Type
Full Time
Key Skills
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