Key Skills: Mandarin Chinese Talent Acquisition Staff Management
Overview
Were searching for a motivated and detailoriented Talent Operations Manager to join our client s dynamic team and play a crucial role in supporting network of talented tutors.
In this role youll be the bridge between dedicated tutors and students ensuring a seamless learning experience for all.
Heres what youll do:
- Recruit and Onboard Top Talent: Youll source screen and interview qualified parttime tutors to join our growing team. Youll also guide new tutors through a smooth onboarding process ensuring they have the resources and support they need to succeed.
- Mastermind of Schedules: Youll wear the resource planning hat efficiently managing tutor schedules to meet student needs. This includes collaborating with academic leads to optimise timetables and ensure availability.
- Campus Buzz Builder: Youll champion student engagement by setting up student ambassadors and coordinating exciting events on campus. These events will foster a vibrant learning community and promote our tutoring services.
- Tutor Champion: Your passion for education will shine through as you foster a positive and supportive environment for our tutors. Youll address queries troubleshoot issues and implement strategies to maximise tutor satisfaction and engagement.
- Data Detective: Youll delve into data to track tutor Net Promoter Scores (NPS) identifying areas for improvement and working to boost overall satisfaction.
- Continuous Improvement Enthusiast: Youll be on the lookout for ways to enhance tutor enablement providing ongoing training and resources to help tutors hone their skills and deliver outstanding instruction.
Requirements
- You hold a Bachelor or above degree. Advantageous if you are an Oxbridge graduate but not necessary.
- You have great understandings of the UK Universities application process.
- You possess excellent organisational and time management skills.
- Youre a natural communicator who can build rapport with both tutors and students.
- You thrive in a fastpaced environment and enjoy tackling challenges creatively.
- Youre a data enthusiast who can analyse information and identify trends.
- Youre passionate about education and creating a positive learning environment.
You hold a Bachelor or above degree. Advantageous if you are an Oxbridge graduate but not necessary. You have great understandings of UK Universities application process. You possess excellent organisational and time management skills. You're a natural communicator who can build rapport with both tutors and students. You thrive in a fast-paced environment and enjoy tackling challenges creatively. You're a data enthusiast who can analyse information and identify trends. You're passionate about education and creating a positive learning environment.