Customer Service Representative Remote

Prioxtel Virtual Solutions

Posted on : 11-10-2024

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1 Vacancy

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Jobs by Experience

0-1years

Job Location

Augusta, GA - USA

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 11-10-2024

Job Description

Make a Difference from Home as a Customer Service Agent!

Are you passionate about helping others and delivering outstanding service Join our team as a WorkfromHome Customer Service Agent where you ll support a variety of clients through effective communication and exceptional service. As a customer service representative you ll play a key role in supporting and interacting with the customers of your selected clients over the phone. Your responsibilities will include explaining product or service details answering questions and guiding clients through various processes all while maintaining a positive and helpful approach. Don t worry you ll be provided you with the foundational knowledge you need to assist customers effectively along with realtime support.

Answer inbound phone calls professionally and promptly

Provide accurate information and assistance to callers

Resolve customer inquiries and issues efficiently

Document all interactions and maintain detailed records

Escalate complex issues when necessary

Follow company policies and procedures

Collaborate with team members for consistent service delivery

Adhere to clientspecific guidelines and protocols

Meet performance metrics and targets

Requirements

High school diploma or equivalent.

Excellent verbal communication skills.

Reliable internet connection and a quiet workspace.

Basic computer proficiency including familiarity with Microsoft Office.

Flexibility to work evenings and weekends (You choose your schedule).

Call Center experience is a plus

Strong written and verbal communication skills

Wellorganized and able to multitask

Able to work independently and as a team player

Benefits

Enjoy the convenience of working from home.
Competitive pay ranging from $1215/hour with opportunities for advancement.
Career development pathways based on your performance and commitment.
Be part of a supportive team dedicated to making a positive impact.

If you re empathetic dedicated and ready to contribute apply now to join our vibrant team!

High school diploma or equivalent 6 months to 1 year of call center experience Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills, including proficiency with Microsoft Office Ability to work flexible hours, including evenings and weekends (You will set your own schedule

Employment Type

Full Time

Company Industry

Key Skills

Apply Now

About Company

Prioxtel Virtual Solutions

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Customer Service Representative Remote

Prioxtel Virtual Solutions

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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