Business Analyst

Key Responsibilities:

1. Business Analysis:

   • Conduct thorough analyses of business processes systems and operations.
   • Identify inefficiencies gaps and opportunities for process improvements.
   • Develop and present detailed reports and recommendations to stakeholders.

2. Requirements Gathering:

   • Work closely with business units to gather document and prioritize business requirements.
   • Facilitate workshops and meetings to elicit requirements and ensure alignment with business objectives.
   • Create comprehensive requirement specifications including functional and nonfunctional requirements.

3. Solution Design:

   • Collaborate with technical teams to design and implement solutions that address business needs.
   • Ensure that proposed solutions are feasible and align with overall business goals and objectives.
   • Develop business cases feasibility studies and costbenefit analyses.

4. Project Management:

   • Support project management activities including planning execution and monitoring.
   • Track project progress manage risks and ensure timely delivery of project milestones.
   • Facilitate communication between stakeholders project teams and management.

5. Stakeholder Management:

   • Build and maintain strong relationships with key stakeholders including business users IT teams and external partners.
   • Act as a liaison between business units and technical teams to ensure clear communication and understanding.

6. Data Analysis:

   • Analyze and interpret data to provide actionable insights and support decisionmaking.
   • Develop and maintain dashboards reports and other analytical tools to track performance metrics.

7. Documentation and Training:

   • Create and maintain detailed documentation including process maps user guides and training materials.
   • Provide training and support to endusers on new systems and processes.

Qualifications:

• Education: Bachelors degree in Business Administration Information Technology or a related field. A Masters degree or relevant certifications (e.g. CBAP PMIPBA) is a plus.
• Experience: 57 years of experience as a Business Analyst with a strong track record of delivering successful projects and process improvements.
• Technical Skills: Proficiency in business analysis tools and methodologies. Experience with data analysis and visualization tools (e.g. Excel Tableau Power BI) is required.
• Soft Skills: Excellent analytical and problemsolving skills strong communication and interpersonal abilities and a collaborative approach to working with teams and stakeholders.
• Knowledge: Understanding of industry best practices and trends in business analysis project management and data analytics.