Systems Engineer - Cloud
Systems Engineer - Cloud
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Job Description
Requirements
Successfully completed training ideally in the IT sector
Experience in telephony & cloud
Good knowledge of SIP SBC proxy Linux and databases
Good knowledge of MS Office especially Outlook Excel and Word
High customer and service orientation
Knowledge of technical customer service or service desk and ticket systems desirable
Good knowledge of German and English (spoken and written)
Willingness to travel
Participation in oncall duty
Class B driving license
Tasks & Responsibilities
Administration support and new implementation of our cloud portfolio (Cloud PURE Zoom five9 ThinkOwl)
Configurations of Freeswitch FusionPBX databases and more
Ensuring smooth operation and continuous development of cloud solutions
Technical support and advice for our customers on the use and integration of cloud services
Collaboration with internal teams to optimize and implement new functions and features
Planning implementations to be carried out in the SBC environment is also part of your job.
Installation configuration administration of virtualized server environments such as VMware Windows and Linux
You will be responsible for processing technical incidents/changes and projects in the SIP and session border controller environment.
Core Benefits
1) Remote work: This position offers full flexibility in choosing the work location with occasional travel possible.
2) Focus on health and wellness: Employees have access to Urban Sports or Hansefit as well as team building and employee events.
3) Innovative cloud projects: You work on innovative cloud solutions with a focus on optimizing services for different customers.
4) Career growth: Individual development and training opportunities in the field of cloud technologies with crossfunctional collaboration.
7) Job bike program and employee discounts.
8) Fixed base salary and no bonus system.
9) Individual training opportunities and pension benefits.
10) Exciting teambuilding events and a dynamic work environment.
Hiring Process
Step 1: First screening by the technical department after application.
Step 2: Interview with the hiring team (usually 2 rounds).
Step 3: Offer and contract creation.
Step 4: Onboarding including training and equipment setup.
Employment Type
Full Time
